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Refund Policy

AI Forklift Training wants you to have the best experience while purchasing our courses. In order to receive a refund, the following criteria must be met.

  • If you have fully completed the training including taking the final exam, refunds will not be given as you now have full access to the license and certificate.
  • If you purchased the course but did not take part in any of the training including the exam, a full refund may be given.
  • If the reason you are asking for a refund is not sufficient, a refund will not be given.
  • You have 10 days from the time of purchase to apply for a refund, after 10 days no refund will be processed.

If you are approved for a refund, then your refund will be processed and a credit for the amount of purchase will be applied to your credit card or original method of payment within 1 to 5 business days.

We thank you for your understanding regarding our refund policy.

Need Help?

Contact us at training@aiforklifttraining.ca for questions related to refunds.

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